Terms

General conditions:

All prices are indicated VAT included.

If requested when ordering, an invoice will be issued.

All orders are shipped via Express Courier.

The images of the products are inserted for illustrative purposes and do not constitute a contractual element.

Payment methods:

The https://dusahel.com website allows payment via Paypal (either with a Paypal account, or directly with a credit card) or through the Satispay application.

Shipping cost:

ITALIA

Free shipping for orders over € 50,00.

For orders less than € 50,00 shipping fee of € 7,50.

UE

(Austria, Albania, Belgium, France, Germany, Ireland, Luxembourg, Norway, Finland, the Netherlands, Poland, Portugal, Romania, Spain, Sweden, Hungary)

Free shipping for orders over € 50,00.

For orders less than € 50,00 shipping fee of € 12,00.

SWITZERLAND

Contribution of shipping and customs costs of € 35,00 per order.

UK

Shipping charge of € 20,00 per order.

USA-CANADA-AUSTRALIA

Shipping charge of € 35,00 per order.

Delivery times:

ITALIA

  • Evasion within 7 days. working from receipt of the order.
  • The delivery time of the express courier may vary for reasons not attributable to us.

UE

  • Shipping to EU countries: order fulfillment within 7 days. working.
  • The delivery time of the express courier may vary for reasons not attributable to us.

EXTRA UE

  • Shipping to non-EU countries: order processing within 7 days. working.
  • The delivery time of the express courier may vary for reasons not attributable to us.

Right of withdrawal:

Pursuant to Legislative Decree 206/2005 and Directive 2011/83 / EU, the customer / consumer has the possibility to withdraw from the purchase contract and return the goods received, without any reason, within 14 working days, sending it to our warehouse.
If the goods have not yet been sent, you have the option to withdraw from the contract by simply writing an email to customer service info@dusahel.com.

In this case, the expiration of the right of withdrawal is calculated taking the first day of receipt of this text in writing. This form is only valid if the shipment is not already in the preparation phase.

The goods must be returned, at the care and expense of the customer / consumer to:

Aleman Consulting sas
c / o Mail Boxes Etc.
Via Ettore Brambilla, 4
22063 CANTU '(CO)
Email: info@dusahel.com

The cost of the returned goods will take place within 30 days from the return of the goods and from the verification of its conformity, without additional costs for the customer / consumer.

The right of withdrawal cannot be exercised and / or will not be effective in the following cases:

  1. goods returned after the maximum return period.
  2. goods returned opened, used, tampered with, damaged.
  3. goods purchased in multipack and returned only in part.

Newsletter

The site https://dusahel.com uses the Mailchimp newsletter service upon express customer acceptance by ticking the relevant item during checkout or alternatively, by directly entering the email in the appropriate form.

To complete the registration, an e-mail is sent to the customer requesting confirmation.

Privacy Policy

Privacy Policy dthe site https://dusahel.com