Terms and conditions

General conditions:

All prices are shown including VAT. If requested during the order, an invoice will be issued. All orders are shipped via Express Courier. The images of the products are inserted for illustrative purposes and do not constitute a contractual element.

Payment methods:

The site https://dusahel.com allows payment via Paypal (either with Paypal account or directly by credit card).

Shipping costs:

ITALY

  • Free shipping for orders over € 50.00.
  • For orders of less than € 50.00 shipping costs of € 7.50.

EU (Austria, Albania, Belgium, France, Germany, Ireland, Luxembourg, Malta, Norway, Finland, Netherlands, Poland, Portugal, Romania, Spain, Sweden)

  • Free shipping for orders over € 50.00.
  • For orders of less than € 50.00 shipping costs of € 12.00.

SWITZERLAND

Contribution to shipping costs and customs fees of € 35.00.

UK

  • Shipping cost contribution of € 20.00.

USA-CANADA

  • Shipping cost of € 35.00 per order.
  • Free shipping for orders over € 150.00.

Delivery times:

ITALY

Evasion within 7 days. working from receipt of the order.
The delivery times of the express courier may vary for reasons not attributable to us.

EU

Shipping to EU countries: order fulfillment within 7 days. working.
The delivery times of the express courier may vary for reasons not attributable to us.

EXTRA UE

Shipping to non-EU countries: order fulfillment within 7 days. working.
The delivery times of the express courier may vary for reasons not attributable to us.

Right of withdrawal:

Pursuant to Legislative Decree 206/2005 and Directive 2011/83 / EU, the customer / consumer has the possibility to withdraw from the purchase contract and return the goods received, without any reason, within 14 working days, by sending them to our warehouse.
If the goods have not yet been sent, you have the option to withdraw from the contract by simply writing an email to customer service info@dusahel.com

In this case, the expiry of the right of withdrawal is calculated taking the receipt of this text in writing as the first day. This form applies only if the shipment is not already in the preparation phase.

The goods must be returned, at the expense of the customer / consumer to:

Aleman Consulting sas
c / o Mail Boxes Etc.
Via Ettore Brambilla, 4
22063 CANTU ‘(CO)
Email: info@dusahel.com

The cost of the returned goods will occur within 30 days of returning the goods and verifying their compliance, without additional costs for the customer / consumer.

The right of withdrawal cannot be exercised and / or will not be effective in the following cases:

  • goods returned after the maximum return period.
  • goods returned opened, used, tampered with, damaged.
  • goods purchased in multipacks and returned only in part.

 

Newsletter

The https://dusahel.com site uses the Mailchimp newsletter service upon express acceptance by the customer by checking the relevant item at checkout or alternatively, by directly entering the email in the appropriate form.

To complete the registration, an e-mail is sent to the customer requesting confirmation.

Chat Tidio

The site https://dusahel.com uses the Tidio chat service to provide information to customers with explicit acceptance of the Terms and Conditions of the site itself.

Privacy Policy

Privacy Policy of the website https://dusahel.com

0